Work Ethic - As you berate for slacking and praise them, their work ethic will gradually improve.You should do the majority of ringing up by yourself, but may want their help on a very busy day. It's good to have them on answering customers' questions when there is nothing else to do, because they can drive sales. When you set them to this, they'll improve. Sales - Sales directly relates to the Sim's ability to pitch sales to customers as well as ring them up.Employees are particularly useful for cleaning, as I do not often notice the dirty objects in the store and it does lead to and Uncomfortable moodlet for those in the store. Just assign them to these types of tasks and they will gradually improve. Maintenance - High Maintenance allows Sims to restock items in the store faster, as well as clean it.It's fairly obvious, but important nonetheless. Here are the three Employee Skills and how they can be improved. They'll work harder for you, and you'll waste less time on employees that have low Skill in the areas you need - particularly work ethic. It is in your best interest to keep employees happy for this reason. Managing Employees means maintaining satisfaction while raising their skills and putting them to best use.Īs previously discussed, employees can go up in level based on what they're doing in your store and gaining experience in those areas. You should also watch for their roles to shift and manage them every day, sometimes checking on their assigned role multiple times during a shift. It's not a bad idea to have them answer customers' questions, either, but when they get tied up talking in group conversations, a lot of sales can be lost if you rely on them to ring up all the time. This means it's best to have your own Sim working customers, while they take care of restocking and cleaning. You will not get Retail Perk Points for their interactions with customers. Left on their own, there will be very few sales. While Maxis may improve the AI of Employees in some future patch, for now I can say that they're definitely not meant to take care of everything. In the next guide, we'll look at Customers and Sales, then Retail Perks. I'll also provide some general tips for improving your business here. This section will cover Employees in detail. For the basics, start with Opening a Retail Business: The Basics of Running a Store. This is a continuation of our section on managing a Retail Store in The Sims 4 Get to Work. The Sims 4 Get to Work: Retail Guide Managing Employees, Satisfaction, and Giving Promotions As Employees' Skills rise, they deserve Promotions if you want to maintain their satisfaction, and thus employment.
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